Comprehensive Weight Management Center, LLC
Text Messaging Service Privacy Policy
Updated Privacy Policy: This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. It explains your privacy rights and how the law safeguards your information.
1. Information Collection and Use We collect and use your personal data to offer, enhance, and personalize our services. This may include responding to inquiries, sending service updates, and delivering communications tailored to your preferences.
Types of Data Collected
4. Data Sharing Restrictions
7. Your Rights You have the right to:
8. Links to Other Websites Our service may contain links to third-party websites. We are not responsible for their content, policies, or practices. We encourage you to review their privacy policies.
9. Changes to This Privacy Policy. We reserve the right to update this Privacy Policy periodically. Changes will take effect when posted on this page, with appropriate notifications provided as needed.
SMS Terms and Conditions: By opting in to receive SMS messages, you agree to the following:
1. Consent for SMS Communication
Overview
The Comprehensive Weight Management Center, LLC (CWMC) privacy statement acknowledges the importance of protecting patients’ and guests’ privacy. This privacy notice provides more specific information on how CWMC's text messaging service collects and processes your personal information.
Scope
The notice applies to our practices for gathering and disseminating information related to the CWMC text messaging service (“we”, “us”, or “our”) and is meant to provide you with an overview of our practices when collecting and processing personal information.
How We Collect Information
We collect personal information in the following circumstances:
Direct Collection, when you provide information by responding to text messages or entering information through our website.
When we import your contact information from other sources.
What Type of Information Do We Collect
Direct Collection
We directly collect the following personal information:
Opt-out preferences
Content of your text message responses to us.
Collection
The information we collect includes:
First and last name
Phone number
We collect personal and activity data, which may be linked.
We use technologies such as cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device, allowing us to deliver a better experience. Our systems also log information like your browser, operating system, and IP address.
We also may collect personally identifiable information that you provide to us, such as your name, address, phone number, or email address. With your permission, we may also access other personal information on your device, such as your contacts, calendar, or messages, to provide services to you. If authorized by you, we may also access profiles and other information from services like Facebook.
Our systems may associate this personal information with your activities in the course of providing services to you (such as the pages you view, the things you click on, or the searches you conduct).
We do not knowingly contact or collect personal information from individuals under the age of 13. If you believe we have inadvertently collected such information, please get in touch with us so we can promptly obtain parental consent or remove the information from our records.
Automated Collection
We automatically collect the following personal information:
Device status indicating whether a device is available for messaging
Carrier (e.g., Verizon, AT&T, etc.)
Country associated with the phone (we are not sending international text messages)
Delivery status
Error codes indicating why a message was not delivered (e.g. number associated with a landline, unreachable device, etc.)
How This Information Is Used
We use the personal information we collect to communicate with you regarding CWMC operations and services, such as:
Public Health and Safety, to ensure the well-being of you and others in our facility.
Updates, to keep you informed of important dates or activities specific to your relationship with CWMC.
Promotional Activities, to share opportunities that may be of interest to you, incentives, discounts, and offerings through a variety of CWMC services.
With Whom Is This Information Shared
SMS Opt-In or phone numbers for SMS are not being shared. SMS consent will not be shared with third-party affiliates. We do not sell or rent your personal information. We may, however, share your personal information in limited circumstances, such as with external service providers that support business activities. Specifically, we share your information with AT&T, which provides the communications platform CWMC uses for text messaging services.
We require our service providers to keep your personal information secure; they are not permitted to use or share it for any purpose other than providing services on our behalf.
We may also share your personal information when required by law or when we believe it is necessary to protect the safety, property, or rights of the community.
We may share your personal information when responding to subpoenas, court orders, or other legal processes, establishing or exercising our legal rights or the legal rights of others, or defending against legal claims.
We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of CWMC’s Terms of Service, or as otherwise required by law.
We transfer Personal Information about you if CWMC is acquired by or merged with another company.
We may share aggregated information with others without further notice. An example would be the number of people who used the Service in a given month or the total number of texts sent in a given week.
Use of Cookies and Spyware
We do not install or apply spyware on your computer, nor do we utilize spyware to recover information from your computer.
In addition, like many websites, we use “cookies,” which are small files stored on your computer’s hard drive by your browser. Cookies allow us to recognize account owners and optimize their shopping experience. Cookies also allow us to retain items in a shopping cart when a customer leaves this Website without checking out. The majority of browsers recognize cookies by design, but will enable you to stop them. We advise that you keep cookies “turned on” so that we are able to provide you with a user-friendly online experience on this Website. You may occasionally receive cookies from companies marketing on our behalf. We do not manage these Cookies, and these Cookies are not subject to our Cookie policy.
What Choices You Can Make About Your Information
If you wish to unsubscribe from text messages for a campaign, you can reply with words such as ‘cancel’, ‘end’, ‘quit’, ‘unsubscribe’, ‘stop’, or ‘stop all’, and you will no longer receive messages.
If you wish to re-subscribe, reply with words such as ‘start’, ‘yes’, or ‘unstop’.
Please note that unsubscribing from text messages from one campaign will not unsubscribe you from other campaigns. Unsubscribing will not remove your information.
The accuracy of your contact information is critical for delivering text messages. To update your contact information, please get in touch with our office at 708-747-8006.
How Information Is Secured
Comprehensive Weight Management Center, LLC (CWMC) recognizes the importance of maintaining the security of the information it collects and maintains, and we endeavor to protect information from unauthorized access and damage. CWMC strives to ensure reasonable security measures are in place, including physical, administrative, and technical safeguards to protect your personal information.
CWMC takes precautions to ensure the security of your Personal Information, including ensuring that our third-party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. Please note that when using the Service, your information may travel through third-party infrastructures that are not under our control, such as a third-party SMS delivery platform or your carrier's network.
We cannot protect, nor does this Policy apply to, any information you transmit to other users. You should never transmit personal or identifying information to other users.
Text Message Frequency
We may use your phone number to send text messages for various purposes, including, but not limited to, appointment reminders, promotional offers, and responses to your inquiries. The frequency of text messages may vary.
Anonymous Information
During your use of the Website, we may collect certain information that does not recognize you independently (“Anonymous Information”). Usually, this information is gathered from “traffic data.” We accumulate and store certain other information repeatedly whenever you interact with this Website. For instance, we collect your IP address, browser information, and the domain name of the referring site each time you visit this Website. We also gather information regarding customer traffic patterns and site usage. This information is used to examine and improve this Website and to provide our clients with a satisfying online experience.
Message and Data Rates May Apply Disclosure
When you provide your phone number for text message communication, you acknowledge that standard message and data rates apply, as outlined in your mobile carrier's service plan. You are responsible for any costs or fees associated with text message usage.
OPTING-IN
A mobile user might opt-in by:
Entering a phone number online,
Sending a Mobile Originating (MO) message containing an advertising keyword,
Filling out a paper form that includes their phone number, or
Signing up at a point-of-sale location.
OPTING-OUT
CWMC’s third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out by texting “STOP” or “QUIT.” You will not receive further SMS messages from Comprehensive Weight Management Center, LLC (CWMC).
We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt out of receiving them.
Privacy Notice Changes
This privacy notice may be updated from time to time. We will post the date our notice was last updated at the top of this privacy notice.
Who to Contact with Questions or Concerns
If you have any concerns or questions about how your data is used, please contact the Office at 708-747-8006 or 4747 Lincoln Mall Drive, Suite 100, Matteson, IL 60443.
Text Messaging Service Privacy Policy
Updated Privacy Policy: This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. It explains your privacy rights and how the law safeguards your information.
1. Information Collection and Use We collect and use your personal data to offer, enhance, and personalize our services. This may include responding to inquiries, sending service updates, and delivering communications tailored to your preferences.
Types of Data Collected
- Personal Data
Personal data we may collect includes:
- Name
- Email address
- Phone number
- Other information is provided when interacting with our website or services.
- SMS Communication Data
By consenting to receive SMS communications, you agree to receive messages related to our services, such as:
- Appointment reminders
- Billing inquiries
- Promotions or offers (if applicable)
- Device’s IP address
- Browser type
- Pages visited
- Time spent on those pages
4. Data Sharing Restrictions
- Phone numbers collected with SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.
- This is clearly stated to ensure that personal data is not shared for marketing purposes.
- Business Transactions
If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of the transaction. - Legal Compliance
We may disclose personal data to comply with legal obligations or protect the rights, property, or safety of our company, users, or the public.
7. Your Rights You have the right to:
- Access, update, or delete your personal information at any time.
- Opt out of SMS communications, as described below.
8. Links to Other Websites Our service may contain links to third-party websites. We are not responsible for their content, policies, or practices. We encourage you to review their privacy policies.
9. Changes to This Privacy Policy. We reserve the right to update this Privacy Policy periodically. Changes will take effect when posted on this page, with appropriate notifications provided as needed.
SMS Terms and Conditions: By opting in to receive SMS messages, you agree to the following:
1. Consent for SMS Communication
- Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes.
- This is to ensure that your information is used solely for communication purposes related to our services.
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
- Message frequency may vary depending on the type of communication. For example, you may receive up to 15 messages per week regarding appointments, billing, and other matters.
- Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages.
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
- You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at [email protected].
- If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at [email protected].
- If you do not wish to receive SMS messages, you can opt out by not checking the SMS consent box on our forms.
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy https://dreamlivinghomes.com/privacy-policy-page page.
- Message frequency may vary depending on service.
Overview
The Comprehensive Weight Management Center, LLC (CWMC) privacy statement acknowledges the importance of protecting patients’ and guests’ privacy. This privacy notice provides more specific information on how CWMC's text messaging service collects and processes your personal information.
Scope
The notice applies to our practices for gathering and disseminating information related to the CWMC text messaging service (“we”, “us”, or “our”) and is meant to provide you with an overview of our practices when collecting and processing personal information.
How We Collect Information
We collect personal information in the following circumstances:
Direct Collection, when you provide information by responding to text messages or entering information through our website.
When we import your contact information from other sources.
What Type of Information Do We Collect
Direct Collection
We directly collect the following personal information:
Opt-out preferences
Content of your text message responses to us.
Collection
The information we collect includes:
First and last name
Phone number
We collect personal and activity data, which may be linked.
We use technologies such as cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device, allowing us to deliver a better experience. Our systems also log information like your browser, operating system, and IP address.
We also may collect personally identifiable information that you provide to us, such as your name, address, phone number, or email address. With your permission, we may also access other personal information on your device, such as your contacts, calendar, or messages, to provide services to you. If authorized by you, we may also access profiles and other information from services like Facebook.
Our systems may associate this personal information with your activities in the course of providing services to you (such as the pages you view, the things you click on, or the searches you conduct).
We do not knowingly contact or collect personal information from individuals under the age of 13. If you believe we have inadvertently collected such information, please get in touch with us so we can promptly obtain parental consent or remove the information from our records.
Automated Collection
We automatically collect the following personal information:
Device status indicating whether a device is available for messaging
Carrier (e.g., Verizon, AT&T, etc.)
Country associated with the phone (we are not sending international text messages)
Delivery status
Error codes indicating why a message was not delivered (e.g. number associated with a landline, unreachable device, etc.)
How This Information Is Used
We use the personal information we collect to communicate with you regarding CWMC operations and services, such as:
Public Health and Safety, to ensure the well-being of you and others in our facility.
Updates, to keep you informed of important dates or activities specific to your relationship with CWMC.
Promotional Activities, to share opportunities that may be of interest to you, incentives, discounts, and offerings through a variety of CWMC services.
With Whom Is This Information Shared
SMS Opt-In or phone numbers for SMS are not being shared. SMS consent will not be shared with third-party affiliates. We do not sell or rent your personal information. We may, however, share your personal information in limited circumstances, such as with external service providers that support business activities. Specifically, we share your information with AT&T, which provides the communications platform CWMC uses for text messaging services.
We require our service providers to keep your personal information secure; they are not permitted to use or share it for any purpose other than providing services on our behalf.
We may also share your personal information when required by law or when we believe it is necessary to protect the safety, property, or rights of the community.
We may share your personal information when responding to subpoenas, court orders, or other legal processes, establishing or exercising our legal rights or the legal rights of others, or defending against legal claims.
We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of CWMC’s Terms of Service, or as otherwise required by law.
We transfer Personal Information about you if CWMC is acquired by or merged with another company.
We may share aggregated information with others without further notice. An example would be the number of people who used the Service in a given month or the total number of texts sent in a given week.
Use of Cookies and Spyware
We do not install or apply spyware on your computer, nor do we utilize spyware to recover information from your computer.
In addition, like many websites, we use “cookies,” which are small files stored on your computer’s hard drive by your browser. Cookies allow us to recognize account owners and optimize their shopping experience. Cookies also allow us to retain items in a shopping cart when a customer leaves this Website without checking out. The majority of browsers recognize cookies by design, but will enable you to stop them. We advise that you keep cookies “turned on” so that we are able to provide you with a user-friendly online experience on this Website. You may occasionally receive cookies from companies marketing on our behalf. We do not manage these Cookies, and these Cookies are not subject to our Cookie policy.
What Choices You Can Make About Your Information
If you wish to unsubscribe from text messages for a campaign, you can reply with words such as ‘cancel’, ‘end’, ‘quit’, ‘unsubscribe’, ‘stop’, or ‘stop all’, and you will no longer receive messages.
If you wish to re-subscribe, reply with words such as ‘start’, ‘yes’, or ‘unstop’.
Please note that unsubscribing from text messages from one campaign will not unsubscribe you from other campaigns. Unsubscribing will not remove your information.
The accuracy of your contact information is critical for delivering text messages. To update your contact information, please get in touch with our office at 708-747-8006.
How Information Is Secured
Comprehensive Weight Management Center, LLC (CWMC) recognizes the importance of maintaining the security of the information it collects and maintains, and we endeavor to protect information from unauthorized access and damage. CWMC strives to ensure reasonable security measures are in place, including physical, administrative, and technical safeguards to protect your personal information.
CWMC takes precautions to ensure the security of your Personal Information, including ensuring that our third-party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. Please note that when using the Service, your information may travel through third-party infrastructures that are not under our control, such as a third-party SMS delivery platform or your carrier's network.
We cannot protect, nor does this Policy apply to, any information you transmit to other users. You should never transmit personal or identifying information to other users.
Text Message Frequency
We may use your phone number to send text messages for various purposes, including, but not limited to, appointment reminders, promotional offers, and responses to your inquiries. The frequency of text messages may vary.
Anonymous Information
During your use of the Website, we may collect certain information that does not recognize you independently (“Anonymous Information”). Usually, this information is gathered from “traffic data.” We accumulate and store certain other information repeatedly whenever you interact with this Website. For instance, we collect your IP address, browser information, and the domain name of the referring site each time you visit this Website. We also gather information regarding customer traffic patterns and site usage. This information is used to examine and improve this Website and to provide our clients with a satisfying online experience.
Message and Data Rates May Apply Disclosure
When you provide your phone number for text message communication, you acknowledge that standard message and data rates apply, as outlined in your mobile carrier's service plan. You are responsible for any costs or fees associated with text message usage.
OPTING-IN
A mobile user might opt-in by:
Entering a phone number online,
Sending a Mobile Originating (MO) message containing an advertising keyword,
Filling out a paper form that includes their phone number, or
Signing up at a point-of-sale location.
OPTING-OUT
CWMC’s third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out by texting “STOP” or “QUIT.” You will not receive further SMS messages from Comprehensive Weight Management Center, LLC (CWMC).
We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt out of receiving them.
Privacy Notice Changes
This privacy notice may be updated from time to time. We will post the date our notice was last updated at the top of this privacy notice.
Who to Contact with Questions or Concerns
If you have any concerns or questions about how your data is used, please contact the Office at 708-747-8006 or 4747 Lincoln Mall Drive, Suite 100, Matteson, IL 60443.